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Stephen Frederick | Creative DIrector

Stephen Frederick

Technically sophisticated and results-driven professional with track record of success in leading cross-functional teams to design end-to-end collateral in digital/print mediums and enhancing customer/user experience.


Demonstrated success devising product design strategy, planning release, and delivering product that ensure success and profitability. Creative designer with expertise in delivering a world-class digital experience that improves user interaction and streamlines workflows. Successfully supported 19 companies, 114 Company offices, 367 franchise offices with marketing and creative services, while serving four types of customer channels. Skilled in developing product design roadmaps, prioritizing product opportunities, refining feature ideas, and maintaining existing features to drive/achieve business goals. Skilled in maintaining problem resolution frameworks, resolving issues, building technical requirements, and collaborating with cross-functional teams. Adept at evaluating business systems, analytics needs, and developing techniques that support business growth.


Weather it’s producing a new product, developing a multi-channel campaign, or defining an excellent user experience I use strategic design thinking to create or lead a team to produce business owner goals that drive results. My passion for design is with the entire creative process. I follow a project from request to release with an eye on user experience, problem solving, predicating and solutioning blockages as well as release planning and communication.

Area of Expertise

  • Users-Centered Designs (UCD)

  • Team Building & Leadership

  • Training & Development

  • Quality Assurance & Compliance

  • Client Relationship Management

  • Cross-Functional Collaboration

  • Product Design & Management

  • Change Management

  • Process Improvement & Redesign

  • User Experinence 

Technical Proficiencies

Adobe Creative Suite, Sketch,  Final Cut Pro, Axure, HTML, CSS, JavaScript, WordPress, Bootstrap, Microsoft Office 365

Contact Me

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